Helpdesk

Subscribing to the Crux Newsroom newsletter

The Newsroom newsletter delivers product launches, announcements, and updates by email. As the sign-up says: no spam, unsubscribe anytime.

Subscribing

  1. Enter your email address in the subscribe box on any Crux Newsroom page.
  2. Check your inbox for a confirmation email.
  3. Select the link in it to activate your subscription.

The confirmation step is required. Until you select that link you are not subscribed — this is what stops anyone from signing up an address they do not own.

If the confirmation email does not arrive

  • Check your spam or junk folder, and any "Promotions" style tab.
  • Confirm the address you typed. A typo means the email went somewhere else entirely.
  • Wait a few minutes — delivery is not always instant.
  • Try subscribing again; a fresh confirmation link is sent.

Using a different address

The subscribe form offers Use a different email if you entered the wrong one. You can also simply subscribe with the correct address and ignore the unconfirmed one, which never becomes active.

Unsubscribing

Every newsletter has a one-click unsubscribe link at the bottom. Selecting it removes you immediately — there is no confirmation step and no sign-in required. You can resubscribe later with the same address.

A newsletter subscription is not a Crux ID

Subscribing does not create an account, and unsubscribing does not affect your Crux ID or any Crux product. They are entirely separate. Email preferences for your account — security alerts and sign-in notifications — are managed in the account portal instead.

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