Helpdesk

CruxAI on iPhone and iPad

CruxAI has a native iOS app for iPhone and iPad. It is available on the App Store at apps.apple.com/us/app/cruxai.

What you get

  • A native mobile interface built for the phone rather than a shrunken web page.
  • Live voice conversations with CruxAI, hands-free.
  • Image generation.
  • Full sync with your Crux account, so conversations you start on your phone continue on the web and the other way around.

Signing in

Use the same Crux ID you use on the web — there is no separate mobile account. Google and Apple sign-in both work. If your account has two-factor authentication enabled, you will be prompted for it on first sign-in, and the device may need approval like any other new device.

Subscribing on iOS

CruxAI+ can be purchased inside the app through the App Store. A subscription bought there is applied to your Crux ID, so it works everywhere you sign in — not just on the device that bought it.

Managing an App Store subscription

A subscription purchased through the App Store is billed by Apple and must be managed through Apple:

  • Open the Settings app on your device, select your name, then Subscriptions.
  • Change or cancel CruxAI there.
  • Refunds for App Store purchases are handled by Apple, not by Crux Interactive.
The billing portal in CruxAI manages subscriptions purchased on the web. If you subscribed in the iOS app, cancelling has to happen in your Apple subscription settings — cancelling in one place does not cancel the other.

If your plan does not show as CruxAI+

  • Confirm you are signed in with the same Crux ID that made the purchase.
  • Renewals and status changes from Apple can take a few minutes to reach your account.
  • Check Settings -> Plan on the web to see what your account currently shows.
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