Helpdesk

A tour of the Crux account portal

The account portal at account.cruxinteractive.com is the single place to manage your Crux ID. From here you can:

  • Profile — update your username, email, and profile details.
  • Security — change your password, set up 2FA, and review devices and sessions.
  • Notifications — control login notifications, security alerts, and marketing emails.
  • Family — manage parental controls for linked child accounts.

Signing out other sessions

In the Security area you can review where you're signed in and sign out sessions you don't recognize — useful if you used a shared or public computer.

Because your Crux ID works across all Crux services, changes here (like a new password or enabling 2FA) apply everywhere you sign in.
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