Helpdesk

Signing in, resetting your password, and Google/Apple sign-in

Your Crux ID is your single login across Crux services. It supports Google sign-in, Apple sign-in, and a traditional username/email and password.

Reset a forgotten password

  1. Go to id.cruxinteractive.com.
  2. Click "Forgot Password? Reset It." and follow the emailed link.

Change your password while logged in

  1. Go to account.cruxinteractive.com.
  2. Open the Security section and change it there.

Two-factor authentication & sessions

2FA and your active sessions/devices live in the account portal's Security area. See Set up two-factor authentication and Verified devices & login approval.

Reset email not arriving?

Check spam/promotions and retry once. If it still doesn't arrive, contact admin@cruxinteractive.com.

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