Two-factor authentication (2FA) adds a second step at sign-in so a password alone isn't enough to access your account. Crux ID supports three verification methods:
- Authenticator app (TOTP) — use an app like Google Authenticator, Authy, or 1Password to generate time-based codes.
- Email code — a one-time code sent to your account email.
- Backup codes — one-time-use codes to keep in a safe place for when you can't use your primary method.
Turn it on
- Go to account.cruxinteractive.com and open the Security area.
- Enable two-factor authentication and choose your method.
- If you pick an authenticator app, scan the QR code and confirm a code to finish.
- Save your backup codes somewhere safe.
Store your backup codes where you can find them even without your phone. If you lose access to all methods, contact admin@cruxinteractive.com.