Helpdesk

Parental controls and family accounts

Crux Interactive includes parental controls that let a parent link a child's account and manage what that child can do. Controls apply across every Crux service (Connect, Cloud, CruxAI, and more), not just one app.

How it works

  • Controls are set by linking a parent account to a child account through a secure verification flow.
  • Restrictions are enforced consistently everywhere the child signs in with their Crux ID.
  • If a child has more than one linked parent, the most restrictive combination of settings applies.

Set it up

  1. Sign in to account.cruxinteractive.com as the parent.
  2. Open the family / parental controls area and follow the steps to link the child's account.
  3. Adjust the available restrictions to suit your family.
Keep the parent account's own security strong (a unique password and 2FA) since it manages the child's settings.
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